Finally, I can get connected using my TM Net account after 3 weeks. I was too lazy to make a report last time and just use my jaring connection. But I decided to email them at support@tm.net.my to report my problem on the 1st of December (last monday). I did not get any reply until today. Fedup waiting, I called their customer support at 1-300-88-1515 and the problem was solved in less than 10 minutes. I wonder now who is manning the support@tm.net.my email address? Based on the questions asked when I called them, I've given the same details in my email. So what is their problem?
If you go to this address http://isp.tm.net.my/dial1515/dial1515.shtml, you'll be able to see somewhere in the page saying "Customers can call TM Net Customer Interaction Center at 1-300-88-1515 or email to support@tm.net.my for any enquiries."
I prefer email as I don't feel like pushing so many buttons when you call most support center, and then being greeted by unenthusiastic person at the end of the line. However, I consider myself lucky this time to be getting a nice and helpful someone at the end of the line. Sorry I don't really get your name. My problem is solved now. But I'll forever be wondering who is manning that support email address.
Sunflower gives the connotation of cheerfulness, bright, jolly, merry... you get the idea! However, if any content in this blog didn't fit the cheerfulness implied by its name, look at it this way... I'm putting down all the wretchedness, gloom, melancholy feeling in here so I can continue living up to the expectation of making the association to the sunflower.
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