----- Original Message -----
From: Support
To: xxxxxxx@tm.net.my
Sent: Tuesday, December 09, 2003 8:45 AM
Subject: Fw: Problem Connecting to TM Net Ref No.:867124
Ref No.:867124
Dear XXXXXX ,
We apologize for the late reply but we hope your line has recovered.
Referring to your email , if you are having problem to accessing your email please double check your email setting as follows ,
Incoming mail server: pop.tm.net.my
Outgoing mail server: smtp.tm.net.my
Account name: xxxxxxx
At the moment, there is nothing wrong with our Outgoing or incoming mail server. If you are unable to send or receive your mails, we highly suggest you reset your PC and your modem, waiting 5 minutes before turning them back on again. This practise clears the computer memory and refreshes the computer hardware.
For your information, you can also access your TMnet email via web-based mail which is http://webmail.tm.net.my . Simply key in your email name and select @tm.net.my
To view anything regarding your account, visit our homepage
https://tmbill.tm.net.my ..
For further correspondence please reply email to us at support@tm.net.my
We are sorry for any inconvenience caused
Thank you
Regards,
Rafidah
Customer Care Support,CRM
TMnet Sdn Bhd
http://isp.tm.net.my/
1-300-88-1515 / 1-300-88-9515
----- Original Message -----
From: XXXXXX
To: support@tm.net.my
Sent: Monday, December 01, 2003 1:27 PM
Subject: Problem Connecting to TM Net
Hi,
I've been having problem connecting to TM Net (1515) since the third week of November if I remember correctly. It keeps giving me "username and password incorrect in domain" error message. If it has been incorrect, then how can I receive my emails, log in to TM Net Web Mail and also login to http://isp.tm.net.my/support? This has always happen before but it will be fine the next time i log in or the next day without me having to do anything. But this time, it has continued for about 2 weeks. What's wrong? How can this be fixed?
Regards.
From: Support
To: xxxxxxx@tm.net.my
Sent: Tuesday, December 09, 2003 8:45 AM
Subject: Fw: Problem Connecting to TM Net Ref No.:867124
Ref No.:867124
Dear XXXXXX ,
We apologize for the late reply but we hope your line has recovered.
Referring to your email , if you are having problem to accessing your email please double check your email setting as follows ,
Incoming mail server: pop.tm.net.my
Outgoing mail server: smtp.tm.net.my
Account name: xxxxxxx
At the moment, there is nothing wrong with our Outgoing or incoming mail server. If you are unable to send or receive your mails, we highly suggest you reset your PC and your modem, waiting 5 minutes before turning them back on again. This practise clears the computer memory and refreshes the computer hardware.
For your information, you can also access your TMnet email via web-based mail which is http://webmail.tm.net.my . Simply key in your email name and select @tm.net.my
To view anything regarding your account, visit our homepage
https://tmbill.tm.net.my ..
For further correspondence please reply email to us at support@tm.net.my
We are sorry for any inconvenience caused
Thank you
Regards,
Rafidah
Customer Care Support,CRM
TMnet Sdn Bhd
http://isp.tm.net.my/
1-300-88-1515 / 1-300-88-9515
----- Original Message -----
From: XXXXXX
To: support@tm.net.my
Sent: Monday, December 01, 2003 1:27 PM
Subject: Problem Connecting to TM Net
Hi,
I've been having problem connecting to TM Net (1515) since the third week of November if I remember correctly. It keeps giving me "username and password incorrect in domain" error message. If it has been incorrect, then how can I receive my emails, log in to TM Net Web Mail and also login to http://isp.tm.net.my/support? This has always happen before but it will be fine the next time i log in or the next day without me having to do anything. But this time, it has continued for about 2 weeks. What's wrong? How can this be fixed?
Regards.
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